KUALA LUMPUR (Sept 3): Digital insurer Tune Protect Group Bhd has launched its mobile application, Tune Protect App.
In a statement today, Tune Protect said the app comes with purchase and claims functions for customers on the go, providing them with a differentiated and seamless experience to self-manage their insurances digitally, anytime, anywhere.
It added that the app’s launch is timely, especially with the lifestyle shift in the new normal, making it easy for the customers to perform and manage their insurance transactions online.
Tune Protect group chief financial officer How Kim Lian said with the launch of the app, the firm has achieved another significant milestone in innovation and customer service.
“This is a testament of our firm commitment to driving innovation and ultimately delivering value and protection for our customers even when they are on the move,” said How.
The features on the app include among others ‘Buy Online Insurance’, ‘Policy Management’, ‘Claims Submission & Status’, ‘Secure User Authentication & Profile Management’, ‘Knowledge Base’ and ‘Contact Customer Support’.
Tune Protect said through the app, customers can easily get access to its lifestyle and on-demand online products such as Travel Easy, Motor Easy, PA Easy (Personal accident), Dental Easy, Ride Easy (Passenger protection), EasyCare PA (Disabled protection), Sports+ (Extreme Sports protection) and Guard Easy (Snatch Theft protection).
It said the policy management feature further offers customers fast access to all existing and past policies for better self-management and transparency. To this end, the app allows customers to take charge and be in control of their insurance policies with just a few clicks on their mobile devices.
How said aside from protection, customers can also enjoy the convenience of capturing their odometer reading through the app if they opt in for the Pay-As-You-Drive (PAYD) benefit when purchasing Tune Protect’s Motor Easy (motor insurance), adding this benefit rewards customers with up to 20% refund on insurance premium for driving less.
“Every feature of the app was designed with the intent for it to be a one-stop and go-to platform for customers.
“Our focus is to deliver value-added services that users can engage with anytime, anywhere and to make protection easily accessible and manageable for our customers,” said How.
At midday break, Tune Protect fell 2.78% or 1 sen to 35 sen, valuing it at RM263.12 million.